Poly Edge E220 Nextiva IP Desk Phone User Manual

Poly Edge E220 Nextiva IP Desk Phone

Introduction

A cutting-edge, feature-rich VoIP (Voice over Internet Protocol) phone made for small to medium-sized enterprises is the Poly Edge E220 Nextiva IP Desk Phone. It has easy-to-use controls, crystal-clear audio, and a smooth connection to Nextiva’s cloud-based communication system. The Poly Edge E220’s sophisticated features and streamlined design let professionals communicate more easily and be more productive.

Specification

• Display: tilt-adjustable 3.5-inch grayscale LCD.
• Gigabit Ethernet: (10/100/1000 Mbps) is used for network connectivity.
• Audio: Wideband audio support with HD Voice.
• Ports:
  • Two Ethernet ports for the PC and LAN.
  • One 3.5mm headset port.
  • One RJ-9 handset port.
• Power: Ac adapter or Power over Ethernet (PoE) is supported.
• Compatibility: Compatible with various SIP-based systems including Nextiva’s VoIP platform.
• Measurements: 7.5 x 7.1 x 6.1 in.
• Weight: 2.2 pounds
• Certification: FCC, CE, and RCM compliance are among the certifications.

Features

• High Definition Audio Quality: offers wideband audio support and exceptional audio clarity.
• User-Friendly Interface: 3.5-inch grayscale LCD that is simple to use and has a 4-way navigation button.
• Ethernet-based power (PoE): enables data and power delivery over a single Ethernet wire, simplifying setup.
• Personalized Line Keys: Features including call transfer, hold, and conference can be quickly accessed using programmable keys.
• Headset compatibility: supports a large variety of hands-free communication headsets.
• Security at the Enterprise Level: Integrated security measures to safeguard data and calls.
• Smooth Integration: Completely compatible with the cloud-based communication platform from Nextiva.
• Energy-Saving: made with low power consumption in mind, which lowers operating expenses.
• Absent Power: Verify that your network switch supports PoE if you plan to use it. Make sure the AC adapter is plugged in correctly if you’re using one.
• Absent Audio: Verify that the headset or phone is firmly attached. Using the controls on the phone, change the volume settings.
• Bad Call Quality: Make sure your internet connection satisfies VoIP requirements and is reliable. Look for interference or network congestion.

Warm transferring calls

• A warm transfer involves speaking with the person to whom you are transferring the call.
• While on a call, press the Transfer button.
• Dial a number or select from the Directory and press Send.
• After speaking with the receiving party, press the Transfer button again to complete the transfer.

Blind transferring calls

• A blind transfer involves transferring the call to another number without speaking to the receiving party, regardless of whether or not they answer.
• While on a call, press the BlindX soft key.
• Dial a number or extension.
• Press the Enter soft key immediately to complete the transfer.

Accessing call history

• Press the Recent soft key.
• Select the Type soft key to see call lists.
• Use the down and up arrow keys to scroll through each list.

Initiating a conference call

• While on a call, press the More soft key and select Conference.
• Dial a number or select from Directory and press Send.
• Once the recipient answers, press the
• Conference so key again to merge the calls together.

Checking voicemail

• Press the VM soft key, or dial *86.
• Enter your voicemail PIN.
• Press 1 to listen to new or saved voicemails.

PDF

Poly Edge E220 Nextiva IP Desk Phone User Manual

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