SEGWAY NINEBOT Minipro N3M320 Balancing Transporter User Manual

SEGWAY NINEBOT Mini pro N3M320 Balancing Transporter

Thanks for choosing the mini PRO!
Thanks for choosing the Nine bot by Segway mini PRO (hereinafter referred to as mini PRO)! Your mini PRO is a revolutionary electric balancing vehicle featuring a mobile device application.
Enjoy your ride!

WARNING
Always step on/off from the back of the mini PRO.
Otherwise you risk falls and/or collisions because the steering direction is reversed.

Packing List

Steering Bar
When unpacking your mini PRO, please verify that the above items are included in the package. If you are missing any components, please contact your dealer/distributor or email technicalsupport@segway.com. After verifying that all components are present and in good condition, you can assemble your new mini PRO. Please retain the box and packaging materials in case you need to ship your mini PRO in the future. Remember to power off your mini PRO and unplug the charge cable before assembling, mounting accessories, or cleaning the mainframe.

Riding Safety

• The mini PRO is a recreational product, which is different from motor vehicles driven on the road. Before mastering riding skills, you need to practice. Neither Nine bot Inc. nor Segway Inc. is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this document.
• Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the miniPRO you risk injury or death from loss of control, collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As with other vehicles, faster speeds require longer braking distance. Sudden braking on smooth surfaces could lead to wheel slip, loss of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.
• Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing.
• In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined in this manual. Neither Nine bot Inc. nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.
• Do not allow anyone to ride the mini PRO on his/her own unless they have carefully read this manual, watched the safety video, and followed the New Rider Tutorial on the Nine bot by Segway App. The safety of new riders is your responsibility. Spot new riders until they are comfortable with the basic operation of the mini PRO. Make sure each new rider wears a helmet and other protective gear.
• Before each ride check for loose fasteners, damaged components, and low tire pressure. If the mini PRO makes abnormal sounds or signals an alarm, immediately stop riding. Diagnose your mini PRO via the Nine bot by Segway App and call your dealer/distributor for service.
• Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.
• Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards.
• Be alert! Scan both far ahead and in front of your mini PRO — your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
• To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. Always follow these safety instructions:

The following people should not ride the mini PRO:

•  Anyone under 16 years old or above 60 years old. Riders between 16-18 years old should ride under adult supervision.
•  Anyone under the influence of alcohol or drugs.
•  Anyone who suffers from disease that puts them at risk if they engage in strenuous physical activity.
•  Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
• Anyone whose height or weight is outside the stated limits (see Specifications).
• Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
• To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
• Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
• Do not accelerate or decelerate suddenly. Do not accelerate when the mini PRO tilts back or sounds an alarm. Do not attempt to override the speed limiter.
• Do not insert the power cord if the charge port is wet.
• Use a surge protector when charging to help protect your mini PRO from damage due to power surges and voltage spikes. Only use the Nine bot by Segway supplied charger. Do not use a charger from any other product.
• Use only Nine bot by Segway approved parts and accessories. Do not modify your mini PRO. Modifications to your mini PRO could interfere with the operation of the mini PRO, could result in serious injury and/or damage, and could void the Limited Warranty.
• Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your miniPRO.

 Diagram

Dashboard Icons

Assembling Your mini PRO

• Open the tool-free release as shown.
• Insert the steering bar into the mainframe steering socket.
• Close the tool-free release to secure.

Install the steering bar

Check the Power ON/OFF status after assembly.

For your safety, your mini PRO is not activated at this time and will beep occasionally after Power ON. Until activated, the mini PRO maintains a very low riding speed and steering sensitivity, and should not be ridden. Install the Nine bot by Segway App on your mobile device (with Bluetooth 4.0 or above), connect to the mini PRO with Bluetooth, and follow the App instructions to activate your mini PRO and follow the training procedures.
Adjust the knee pad height

Adjust the knee pad height

First Ride

• There are safety risks when learning to ride the mini PRO. You must read the Safety Instructions and follow the New Rider Tutorial in the Nine bot by
• Segway App before your first ride. Go to www.segway.com to watch the safety video.
• Use your mobile device (Android or iOS) to install the Nine bot  by Segway App, read the Safety Instructions, then follow the New Rider Tutorial before your first ride. Go to the Apple App Store (iOS) or the Google
• Play Store (Android) and search for “Nine bot” to download and install the App.

Scan to download the App （iOS 8.0 or above, Android 4.3 or above）

When your mini PRO intermittently sounds an alarm, stop riding and check the App for details.

• Install App and register/login.

• Power ON the mini PRO. The Bluetooth icon blinking indicates the mini PRO is waiting for a connection.
• Click “Search device” to connect to your mini PRO. The mini PRO will beep when the connection is successful.
• The Bluetooth icon will stop blinking and remain illuminated.
• Follow the App instructions to learn how to ride safely.

Charging

WARNING

• Do not connect the charger if the charge port or charge cable is wet.
• Your mini PRO is fully charged when the LED on the charger changes from red (charging) to green (trickle charge).

Learning to Ride
WARNING

• Rider must weigh 85–220 lbs (40–100 kg) and must be 4’3″–6’6″ (130–200 cm) tall.
• Wear an approved helmet and other protective gear to minimize any possible injury.

• Your miniPRO is fully charged when the LED on the charger changes from red (charging) to green (trickle charge).
• After activation, the App will lead you through the New Rider Tutorial. Please follow the instructions in the App and in this manual.

NOTE

• You must first download the Nine bot by Segway App on your mobile device.
• The App will lead you through the New Rider Tutorial.
• For your safety, the miniPRO will limit the max speed to 4.3 mph (7 km/h) until you complete the New Rider Tutorial.
• For the first 0.6 miles (1 km) after completing the New Rider Tutorial, the max speed will be limited to 6.2 mph (10 km/h), after which you can disable the speed limiter via the App and reach a maximum speed of 10 mph (16 km/h).

Warning

• Go to a large open area and ask a friend to assist you on your first ride.
• Place one foot on the foot mat, with your other foot still on the ground holding yourweight. Do not press the steering bar with your leg.
• Slowly transfer your weight onto the miniPRO. The unit will beep, indicating it is now in balance mode. Slowly step on with your other foot.

• Always step on from the back of the mini PRO.
• You must read and understand the Warnings and Safe Riding instructions in this manual before attempting to ride the mini PRO.

• Avoid contacting obstacles with the tire/wheel.
• When traversing small bumps or uneven terrain, maintain a moderate speed 2-6 mph (3-10 km/h) and keep your knees bent. Do not go too slow or too fast; otherwise you may lose control and fall.
• You must read and understand the Warnings and Safe Riding instructions in this manual before attempting to ride the miniPRO.

• Avoid contacting obstacles with the tire/wheel.
• When traversing small bumps or uneven terrain, maintain a moderate speed 2-6 mph (3-10 km/h) and keep your knees bent. Do not go too slow or too fast; otherwise you may lose control and fall.
• Watch your head when passing through doorways.

• Watch your head when passing through doorways.
• Avoid slopes steeper than 15° or you may lose traction.Do not accelerate or decelerate abruptly.
• Do not lean more than 5° or accelerate/decelerate faster than 2.5 mph/s (4 km/h/s).

 Remote Control (R/C) Mode

You can use the Nine bot by Segway App to drive your mini PRO in R/C Mode.

•  Open the Nine bot by Segway App and connect to your mini PRO.
•  Click on the R/C icon ( ).
•  Drag the virtual joystick (the dot inside the circle) to drive your mini PRO.

WARNING
Do not use R/C mode in crowded areas or where there is a potential risk of endangering people or property if operated in an unsafe manner. Do not stand on the mini PRO when it is in R/C mode. Doing so risks serious personal injury or damage to the mini PRO.

NOTE
In R/C mode the default maximum speed is 4.3 mph (7.0 km/h), but you can change the max speed in the Nine bot by Segway App. The mini PRO’s Bluetooth range is 30-50 feet (10-15 meters). If your Android or iOS device goes outside Bluetooth range, the mini PRO will stop moving in R/C mode.

Lifting and Power Assist Mode

Lifting For your safety, motor power is cut off when the mini PRO is lifted off the ground in Balance Mode. When the mini PRO is put back down it will begin balancing again. Do not lift the mini PRO by the fenders or mainframe; you risk pinching or injuring your fingers/hands. Please lift via the steering bar as shown above.

Assist Power Mode
Pull up the guide bar to enter Power Assist Mode (powered on, with no rider). Steer the mini PRO across smooth surfaces using the guide bar. Do not guide it up stairs, across potholes, over large cracked/uneven surfaces, or over other obstacles; guide your mini PRO around the obstacle or carry it over the obstacle as shown in the previous section.

Maintenance

Cleaning and Storing Your mini PRO
Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth. Scratches on plastic parts can be polished with extra fine grit abrasive paper.

NOTE
Do not wash your mini PRO with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your mini PRO. Do not wash your mini PRO with a power washer or high pressure hose.

WARNING

• Make sure the mini PRO is powered OFF, the charging cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning; otherwise you may expose yourself to electric shock or damage the electronic components.
• Store your miniPRO in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may reduce battery life.

Tire Pressure
Inflate tires to 45–50 psi. Inflate both tires equally.

Battery Pack Maintenance

• Do not store or charge the battery at temperatures outside the stated limits (see Specifications).
• Do not discard or destroy the battery. For more battery information, refer to the sticker on the battery itself, located on the bottom of the mini PRO.
• Refer to your local laws and regulations regarding battery recycling and/or disposal.
• A well maintained battery can perform well even after many miles of riding.
• Charge the battery after each ride and avoid draining the battery completely.
• When used at room temperature (70°F [22°C]) the battery range and performance is at its best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance.
• Typically, at -4°F (-20°C) range can be half that of the same battery at 70°F (22°C). Battery range will recover when temperature rises. More details are available in the App.

NOTE

• Typically, a fully charged battery should retain charge for 120-180 days in Standby Mode.
• A low-power battery should retain charge for 30-60 days in Standby Mode.
• Remember to charge the battery after each use. Completely draining the battery may cause permanent damage to the battery.
• Electronics inside the battery record the charge-discharge condition of the battery; damage caused by over-discharge or under-discharge will not be covered by the Limited Warranty.

WARNING
Risk of fire. No user serviceable parts. Do not attempt to disassemble the battery.

WARNING
We strongly recommend against riding when the ambient temperature is below 23°F (-5°C) because low temperature will limit the maximum power/torque. Doing so could cause personal injury or property damage due to slips or falls.

 Specifications

•  Mainframe height: distance from the ground to the highest part of the mainframe.
•  Typical Range: tested while riding under full power, 154 lbs (70 kg) load, 77°F (25°C), 9.3 mph (15 km/h) average speed on pavement.
•  Continuous Discharge Power: tested while under full power at 77°F (25°C). The value changes with temperature and remaining battery capacity.

For example, the continuous discharge power drops to ~80% of the maximum value at 10% remaining battery capacity, and the continuous discharge power drops to ~70% of the maximum value at 32°F (0°C).

NOTE: The tilde symbol (~) indicates that the following number is an approximation.

Trademark and Legal Statement

Nine bot™ and the shape icon are trademarks of Nine bot Inc.; Segway® is the registered trademark of Segway Inc.; Nine bot by Segway™ is a trademark of Segway Inc.; iPhone and iOS, that of Apple Inc.; Android, that of Google Inc. The respective owners reserve the rights of their trademarks referred to in this manual. Nine bot is the owner or licensee of various patents relating to Nine bot personal transportation robots, with other patents pending. This manual is prepared by Nine bot who reserves all its copyrights. No institute or individual shall copy or disseminate this manual in whole or in part, or make use of the aforesaid patents without the consent of Nine bot in writing.

The miniPRO is covered by U.S. and foreign patents. For patent information go to http://www.segway.com. Ninebot (Tianjin) Technology Co. Ltd. manufactures and sells the miniPRO under a license from DEKA Products Limited Partnership. We have attempted to include descriptions and instructions for all the functions of the miniPRO at the time of printing. However, your miniPRO may differ slightly from the one shown in this document. Visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the Ninebot by Segway App.

Please note that there are multiple Ninebot by Segway models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the mini PRO product and documentation without prior notice.
All rights reserved. Copyright Segway 2016.

 Certifications

Safety

• Cells and battery pack have passed UN/DOT38.3 test and certification — 2014/35/EU: EN 60950-1:2006/A2:2013
• UL 60950-1, Ed. 2 (2007) + AM1 + AM2
• UL 1642
• UL 2272

EMC

• FCC part 15 subpart c
• FCC part 15.247
• 2014/30/EU: EN 61000-6-1:2007, EN 61000-6-3:2007/A1:2011
• 1995/5/EC: ETSI EN 300 328 V1.8.1 (2012-06); ETSI EN 301 489-1 V1.9.2 (2011-09);
• ETSI EN 301 489-17 V2.2.1 (2012-09)
• SAR: EN 62479:2010

Other

• REACH: 2012/19/EU
• EN 60034-1:2010/AC:2010

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced   radio/TV technician for help.

CAN ICES-3 (B)/NMB-3(B)
Nine bot is not responsible for any changes or modifications not expressly approved by Nine bot. Such modifications could void the user’s authority to operate the equipment.

 Contact

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your mini PRO.

Segway Inc.

• 14 Technology Drive, Bedford, NH 03110
• Tel: 1-603-222-6000
• Fax: 1-603-222-6001
• Toll Free: 1-866-473-4929
• E-mail Sales: customeroperation@segway.com
• E-mail Service: technicalsupport@segway.com
• Website: www.segway.com

Have your mini PRO’s serial number on hand when contacting Segway. You can find your serial number at the top of the steering bar between the knee pads or in the App under More Settings –> Basic Information.

PDF

SEGWAY NINEBOT Minipro N3M320 Balancing Transporter User Manual

FAQs